FAQs

How do I get my ticket?

An electronic copy of your ticket will be email to you upon completion of your booking with all the necessary details you need for the day. You do not need to print your ticket, you can just show it on any device when you check-in.

How long are your day tours?

The duration for each group is different. You can find our on our tours page.

How much time is spent in each location?

You get to spend approximately 2 hours in each location. The exact time may vary depending on the tour itinerary.

Do you serve food on the tour?

Due to health and safety we do not offer food and drinks on the tour, however your tour guide will recommend the best places to grab a snack or lunch once you arrive.

Do I need to bring my passport with me?

You do not need to bring your passport, all tours are within Scotland.

Where are your departure locations?

Our departure locations are outside of Apex Hotel waterloo place, 23-27 Waterloo Pl, Edinburgh EH1 3BG, please make sure you arrive early at the correct meeting point for your tour.

Can you pick us up from our hotel?

We do not offer hotel pick ups for the regular guide tours, we do offer hotel pick ups for the private tours.

Does the tour guide speak throughout or it is an audio tour?

The guide will speak in English during the tour. Your guide will give you relevant information, but there will also be time to relax

What about COVID-19?

We follow all government guidelines. The buses are deep cleaned frequently and our drivers are doping extra cleaning of touch-points during the day. We ask all passengers to only travel if fully vaccinated. We request that everyone wears a mask while on the bus.